Facilities
for the Single Lady Traveler (SLT) in Hotels
With globalization, women got through the glass
ceiling and are making their presence felt in boardrooms. The initiative of having only Women`s Floor in Hotel holds
importance as the needs for a single lady traveler differ from the regular
customers. When rooms are allotted by the front desk staff to the single lady
guest, special confidentiality is maintained. Security is the main concern for
these customers, so most of the hotels have free pick-up and drop services from
the airport. When entire floors are dedicated to women customers in the hotel,
entry is allowed only through swiping the card in the elevator to direct it to
the women's floor and others do not have access to it. The floor is guarded by women
security guards, service is given only by female staff, rooms are allotted near
to the elevator for easy access, video phones are placed in the rooms to check
the identity of the person seeking entry into the guest room and the screening of
telephone calls is done at the desk.
The guest rooms have feminine needs
like full-length mirrors, makeup mirrors, skirt hangers, appropriate sized bath
robes for females, and an assortment of extra organic cosmetics.
The SLT is pampered
by service of a cocktail and hors d'oeuvres in the room in the evenings. The mini bar in the rooms has champagne and smoothies
instead of beer in the rooms. The hotel staff help the lady customers to drape
the perfect sari and many hotels do the stitching of blouses in a day`s time
for their customers for special occasions. The hotel has a 'Dial a Chef'
programme where a lady guest can ask for a special diet meal, according to her
preference. The restaurant has the “Business Women's Networking Table” for
those touring alone. It also has a
special lounge where female guests can unwind
after a long day's work. The hotel has a private women-only fitness room with
lady trainers at convenient timings. .
The foreign guests are offered cultural
experiences through complimentary yoga and cookery sessions.
Surely the lady guest is the special attention
guest in the hotel. A woman would definitely feel safer
and secure in such hotels and, in a way will encourage more independence among
working women.
Rasika Gumaste
